Returns Policy

Exchanges/refunds will be granted up to 14 days from the date that the product was received. Please make sure you carefully review your order before finalising your purchase.

In the unlikely circumstance you need to return an item to us, please email us at newabundancelondon@hotmail.com

Please be aware that returns must be sent back to us within 14 days of submitting the returns request.

Items must be returned in ‘as new’ condition. Please make sure to include your proof of purchase receipt within the package so we can determine who the return belongs to. Any items you wish to return are your responsibility until they reach our HQ. We would suggest using a delivery service that insures you for the value of the item(s) and obtaining proof of postage. At this stage we are unable to cover return shipping costs.

We are unable to process refunds if the pack-in slip is not included which contains the order number.

Once your item(s) arrive back to our HQ, exchanges/refunds will be processed as quickly as possible.

To start the return process for your order, please enter your email address or phone number and the order number below.